Cell Phone Service
It is the responsibility of the user to discontinue service on handsets sold to The 911 Cell Phone Bank before initiating a transaction. 911 Cell Phone Bank is not responsible for previous or subsequent airtime charges accrued prior, during, or after any transaction. Should any airtime charges be accrued, it is the responsibility of the original user and service provider to resolve payment issues.
If desired, it is the responsibility of the user to remove any and all personal information from all phone memory and removable memory including but not limited to, phonebook entries, personal codes, e-mail addresses, personal addresses, IM addresses, photos, and downloaded files. Any personal information including but not limited to the aforementioned data could be used in a negative manner and it is the sole responsibility of the user to clear all information that could be harmful to the user if made public.
If you would like to donate your cell phone you can print a shipping label and send your phone directly to us. We even pay for the shipping!
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Drop Off Locations
Not all cellphones carry enough value to quality for payment and free shipping. Don't despair, if your phone is not on our list, you can still be environmentally responsible by taking it to one of our convenient drop off locations where we will recycle it for free!
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Become a drop-off location or Request Prepaid Shipping Supplies