Regulatory

Auctions can be an effective way to dispose of many types of unclaimed property, but electronics are a different story. Cell phones, tablets, laptops, and smart devices contain sensitive personal data, depreciate quickly, and often generate far less revenue than organizations expect. Before sending your unclaimed electronics to auction, consider the hidden costs, potential risks, and why a secure donation program may provide greater value for your organization, your customers, and your community.

Our 2025 Annual Report is now available, and it reflects what your support made possible this year. In 2025, 911 Cell Phone Bank securely processed 94,737 devices and diverted 70,222.66 lbs of electronics from landfills. Devices were securely data-erased and routed to responsible outcomes, including 87,264 repurposed for reuse and 40,974 sent to certified recycling when reuse was not possible. Read the report and see the impact that was made.

Domestic violence can involve more than physical harm. It can include isolation, coercion, and technology-enabled monitoring that makes it harder for survivors to safely reach help. This national resource guide outlines practical steps, trusted hotlines, and why access to a secure phone can be a lifeline. Learn how donating unused and unclaimed devices through 911 Cell Phone Bank can support survivors of domestic violence and human trafficking.

Selling unclaimed devices can look like a conflict of interest and damage guest trust. Learn a safer option with verified data erasure and donation.

Sustainability is top of mind for today’s travelers. More than 80% say it influences their hotel choice. One often-overlooked area where hotels can advance sustainability while reducing risk is in how they manage unclaimed items in lost and found, especially electronic devices…

Evidence rooms across the country are overflowing with unclaimed and outdated electronics—taking up space and creating unnecessary headaches for law enforcement. Instead of letting these devices sit idle, there’s a smarter solution. By securely clearing and repurposing electronics through the 911 Cell Phone Bank, agencies can clear valuable storage space and directly help victims of abuse and human trafficking.

Many organizations are looking for meaningful ways to give back to their communities. Whether you’re planning a year-end employee initiative, a customer-facing outreach effort, or simply want to make a local impact—here’s an idea that’s simple, powerful, and life-saving.

A recent study revealed that a staggering number of phones sold at online auctions still contain sensitive data. This highlights a hard truth: If devices aren’t securely and professionally wiped, your agency/company could be liable for breaches of privacy, data theft, extortion, or worse. This article addresses the best way to handle these devices without putting the public—or the agency/company—at risk.

What happens to the phones left behind in hotels, airports, or public venues? At 911 Cell Phone Bank, they’re transformed into lifelines for survivors of domestic violence and human trafficking. Our latest press release shares how we’re working with organizations nationwide to turn forgotten tech into frontline support.

Hotels across Florida are finding themselves in a legal and logistical dilemma when it comes to handling unclaimed items left behind by guests. Thanks to Florida Statute 705.185, which outlines strict requirements for disposing of lost and abandoned property, hotel operators must now navigate a maze of compliance, liability, and ethical responsibility.

What happens to your unclaimed lost and found items matters. Instead of selling them for minor profit, more organizations are choosing to donate—protecting their reputation, simplifying compliance, and making a real impact in the lives of others. Here’s why donating unclaimed property is the smarter, more socially responsible choice.

Over the past 20 years, we’ve worked with law enforcement agencies, victim service organizations, and countless businesses across the country to collect, wipe, and repurpose unused phones and electronic devices. Here are 6 powerful lessons we’ve learned—delivered in 5 minutes or less.

A smartphone walks into a lost and found and mutters, “Last thing I remember was falling between the hotel bed and the nightstand.” If lost phones could talk, oh, the stories they’d tell…

As businesses strive to meet Environmental, Social, and Governance (ESG) standards, many overlook a crucial opportunity: sustainable technology disposal. Properly managing electronic waste (e-waste) is not just about environmental responsibility—it’s also a chance to create positive social impact and strengthen governance practices. Here’s how to identify gaps and take action.

If your business is holding onto unclaimed devices without a proper disposal plan, you’re exposing yourself to data security risks, legal compliance issues, and operational inefficiencies. The key step to successful lost & found management? Implementing a secure and ethical device disposal strategy.

Florida Statute 705.185 guides venues on managing unclaimed property, ensuring compliance, and enabling community impact through donations.