Selling items may sound attractive but consider what is most important: protecting the sensitive information contained on the device as well as your agency’s reputation. If you elect to sell your devices, make sure the company you choose GUARANTEES complete erasure of data. Read all terms and conditions carefully. It is common for companies to use terms like “Certified Data Erasure” or “Secure Data Destruction” but employ processes that DO NOT ensure complete data erasure. Some even say so in their user agreement – terminology such as: “we assume no liability” or “we do not guarantee we will erase all data on devices”. Click here to see what we found when we purchased 10 phones through a popular online auction service.